BUSINESS LESSONS - YOUR CLIENTS

WHEN WAS THE LAST TIME YOU CALLED YOUR CLIENTS?

"Last December her decoder stopped working, I guess it was affected by Harmattan. She checked her new phone for the number of the guy who installed it and discovered she had his number only in her old phone;which has stooped working a month to that time.

She waited for three weeks hoping that this guy would call or send Christmas message to her. She really wished she would get him and she discouraged her husband from calling someone else, but eventually she had to call someone else."

To  avoid the above scenario of Mrs. Love Oladele;

Once in a while I get a call from my printer and mechanic. This is a business sense you should have, it is very important you keep in touch with your customers. This is even the right time to call that clients of yours and tell him or her you want to wish him Happy New Year.
Every festive period use the opportunity to send text to your client and REMEMBER to include your name or business name and your phone number (if you are using a bulk SMS, you can use your name as the sender). The most important thing is to include the phrase that will make the person remember you, for instance you can write Felix - your Business Consultant to end your text.

Big businesses like banks don’t need to include their numbers, we already know them. Banks have realized important of text messages and most times they send us birthday messages even before our friends, I am sure they even remind some of you that it is your birthday.

Start today and you will see the difference it will make in your business life.